At HERO FIX – CALL A PLUMBER (“we,” “us,” or “our”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our plumbing services or interact with our website and mobile application.

  1. Information We Collect

We may collect the following types of information:

a) Personal Information: Name, address, phone number, email address, and payment information.

b) Service Information: Details about the plumbing services you request, including service location, description of the issue, and appointment times.

c) Technical Information: IP address, browser type, device information, and usage data when you use our website or mobile application.

  1. How We Use Your Information

We use your information for the following purposes:

a) To provide and improve our plumbing services
b) To communicate with you about appointments and service updates
c) To process payments and maintain billing records
d) To send promotional offers and newsletters (with your consent)
e) To analyze and improve our website and mobile application
f) To comply with legal obligations

  1. Information Sharing and Disclosure

We may share your information with:

a) Our employees and contractors who need access to provide services
b) Third-party service providers who assist with payment processing, appointment scheduling, and customer support
c) Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

  1. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Rights and Choices

You may have the right to:

a) Access, correct, or delete your personal information
b) Opt-out of marketing communications
c) Request a copy of your data

To exercise these rights, please contact us using the information provided below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HERO FIX – CALL A PLUMBER
contact@configuretherouter.de

By using our services, you agree to the terms of this Privacy Policy.